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Posts Tagged ‘customer service’

Building a Business That’s MORE Than It’s Cracked Up to Be

January 9, 2015 Leave a comment
Eggs Chesapeake

Eggs Chesapeake

A bad night’s rest at our coastal resort found us starting our day off on the wrong foot, but when my wife Tricia and I ventured down Daytona’s South Atlantic Avenue and found our breakfast stop – The Cracked Egg Diner – things began looking much, much brighter. The contrast from where we had come from to where we were totally made my day, and it helped to reinforce fundamental business principles in a very real way. Here’s what I found… Read more…

The Picture Window: Letting Customers Know You’re Open for Business

October 1, 2013 Leave a comment

Ice Cream ShopIt’s so funny how businesses can possess all the necessary elements to meet consumer needs, but they fail to look desirable to their markets. I became quite aware of this just recently while on a quick family trip out-of-town. Read more…

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